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Helpful information

Does Your Water Bill Seem High?
If your water bill seems high and you think there may be a billing error or a leak, please check the following before calling our office:

  • Write down the numbers on your meter, including any stationary zeros, and have them ready when you phone the office.
  • Check to make sure you don’t have a leak by turning off all of the water inside and outside your home or business. Go outside to the water meter and find the small hand that resembles a second hand on a watch and observe it carefully for at least two minutes to be certain it is not moving or jiggling. If it moves, there is water going somewhere – this definitely indicates a leak.
  • If you have a digital display water meter, check to make sure you don’t have a leak by turning off all of the water inside and outside your home or business. Go outside to the water meter and look to see if the display numbers change. If it does, this indicates a leak.

Be aware that a toilet can run your bill up over $150.00 a month quite easily and often this cannot be heard. Check your toilets by putting food coloring in the toilet tank and leave it – without flushing – overnight. If food coloring shows in the toilet bowl before you flush, then you have a leak.

View our Helpful Links page for more ways to save money.